Customers praise the product's appearance, noting it looks like the pictures and is a beautiful accent. The colors are consistently described as perfect and true to online images. Many reviewers highlight the exceptional softness and pleasant texture, with some comparing it to velvet. The quality is generally considered good, exceeding expectations for some. However, there are mixed opinions regarding the texture, with one reviewer noting the color is only on the tips of the fibers and another disappointed with the mottled pattern not matching the picture.