Customers praise the product's beautiful, rich navy color and its high quality, noting it is thick and feels great underfoot. The appearance is frequently described as gorgeous and luxurious, elevating any space. While the material is generally well-regarded as wool, some customers mention that the product sheds initially, though this is expected to stop with time. One review noted a musty smell that was hoped to dissipate. Another review mentioned the product arrived with a hole from shipping.