Customers find the product visually appealing, with many praising its beautiful and stylish appearance, often describing it as a showstopper with a modern antique or Art Deco vibe. The product is also considered a good value for the price by many. However, opinions are mixed regarding assembly and installation, with numerous customers reporting difficulties due to a lack of clear instructions, missing parts, and a complex wiring process. Some also noted that the glass components can be fragile.