Customers generally find the product to be attractive and of good quality, with many praising its appearance and sturdy construction. However, opinions are mixed regarding assembly, with some finding it easy and others experiencing difficulties due to unclear instructions or time consumption. The capacity of the cabinet is also a point of contention, as many reviewers note it does not hold the advertised number of shoes, particularly adult-sized footwear. Some customers also expressed concerns about the material, suggesting plastic components could be improved with metal alternatives.