Customers are pleased with the product's appearance, sturdiness, and quality, noting it is well-made and looks elegant. The size is also frequently mentioned as being just right for various needs. Many reviews highlight that the product arrives fully assembled, which is a significant positive for customers. However, some customers expressed disappointment that the desk is not entirely solid wood, as anticipated, and is instead made of MDF or particleboard, with a few instances of damage upon arrival. There are also comments regarding the keyboard tray's depth and height.