Customers praise the product's appearance, noting it looks great and luxurious for the price. The color is generally well-received, though some reviews indicate it's more of an off-white or cream. Mixed opinions exist regarding the color accuracy compared to online images. Customers also highlight the product's quality and value, with many finding it well-made for its cost. The texture is described as soft and pleasant to walk on. However, some users mention the product may shed and is not ideal for spaces with small children or pets due to the fibers. Additionally, the product's height may prevent it from fitting under some doors.