Customers frequently praise the product's beautiful appearance and find it to be a sturdy and durable addition to their homes. Many reviewers appreciate the size, noting it fits well in rooms and is great for lounging. However, some customers have expressed concerns regarding the product's quality and sturdiness, with a few experiencing issues such as broken frames or weak support systems. There are also mixed opinions on the product's durability, with some finding it long-lasting while others report premature breakage.