Customers generally find the product's appearance appealing, with many noting its great look and attractive coloring. However, there are significant concerns regarding the functionality of the built-in lighting, with numerous reports of lights ceasing to work shortly after assembly. Assembly itself has also been a point of contention, with customers experiencing issues such as missing parts and instability. The product's features, particularly the lighting, have received mixed feedback, with some appreciating it as a nice touch while others are disappointed by its unreliability.