Customers praise the product for its exceptional comfort, describing it as feeling like a cloud and ideal for lounging. The appearance is generally well-received, with many noting that it looks great and the colors match online descriptions. Assembly is highlighted as a significant positive, with most customers finding it very easy or requiring no assembly at all. The material is frequently mentioned as soft, nice, and comfortable to the touch.
However, some customers noted that the seat cushions tend to slide off, and there are mixed opinions on the color, with one reviewer stating it was much greyer/duller than pictured. Additionally, some found the product to be too low to the ground. There were also comments about the need to allow time for the product to fully expand and for wrinkles to disappear, with some suggesting steaming.
