Customers generally find the product to be visually appealing, with many praising its appearance and noting that it looks more expensive than it is. However, opinions on quality are mixed, with some reviewers highlighting its sturdiness and good value for the price, while others report issues with cheap materials, broken parts, and poor construction. Assembly is frequently described as time-consuming and difficult, with some customers recommending the use of power tools despite instructions to the contrary. There are also mixed sentiments regarding the functionality of the drawers, with some finding them to slide well and others experiencing sticking or looseness.