Customers generally praise the product's attractive appearance and sturdy construction. However, many reviews highlight significant challenges with assembly, citing unclear instructions, ill-fitting parts, and the need for extra tools or modifications. Opinions on the material are mixed, with some appreciating the solid wood construction while others note concerns about the quality of certain components, such as drawer bottoms and backing. The functionality of the drawers, particularly their smooth gliding, is also a point of contention, with some finding them difficult to operate.