Customers appreciate the attractive appearance and good quality of this product, noting it is well-made and a great value for the price. Many reviewers find the size to be perfect for their needs, fitting well in various spaces and serving effectively as footrests or extra seating. However, some customers have expressed that the product is smaller than anticipated, and a few have experienced issues with stitching coming apart or the product losing its shape over time. Opinions on comfort are generally positive, with many finding it comfortable for resting feet or short-term seating.