Customers appreciate the product's size, noting it accommodates multiple screens and fits well in corner spaces, enhancing workspace flexibility. The product is also praised for its comfort, allowing users to alternate between sitting and standing throughout the day, with one user stating their back thanks them. Functionality is generally viewed positively, with the product fitting and working perfectly for some. However, there are mixed opinions on functionality, with some finding it challenging to write on paper while standing, and one review stating the product is not as advertised in size and the lower shelf is too small for a laptop.