Customers generally find the product to be well-crafted and attractive, with many expressing satisfaction with its appearance and overall quality. However, there are significant concerns regarding assembly, with some reviewers describing it as difficult and time-consuming, while others found it straightforward. A recurring issue across multiple reviews is the insufficient number of support slats provided, leading to concerns about mattress support and the product's durability. Additionally, one reviewer disputes the claim of solid wood construction, stating it is made of MDF board.