Customers praise the product's exceptional softness and plush texture, noting it feels luxurious underfoot. Many reviewers find the appearance to be beautiful and as pictured, with some appreciating the color options. However, opinions are mixed regarding quality, with some finding it to be thin and cheap, while others consider it high quality for the price. Several customers also expressed dissatisfaction with the color accuracy, stating it appeared different from online images, often leaning towards blue rather than gray.