Customers find the product to be visually appealing, with many describing it as beautiful and sophisticated, especially with the LED lighting. The product is also frequently noted for its sturdiness. However, there are mixed opinions regarding the quality, with some customers reporting it as cheaply made or having missing parts, while others praise its excellent quality. The lighting feature receives positive remarks for its ambiance, though some users experienced issues with the remote control not working. Overall impressions are largely positive, with some minor concerns about assembly and missing components.