Customers appreciate the attractive appearance and ease of assembly of this product. Many reviewers highlight its sturdiness, noting it can support significant weight and is durable. The material is generally described positively, with many mentioning the quality of the wood. The size is also frequently praised for fitting well in entryways and small spaces. However, some customers have expressed concerns about the material quality, with one review stating it is not solid wood but compressed carton and arrived scratched. Another reviewer found the material to be flimsy. There are also mixed opinions on the size, with some finding it smaller than expected or child-sized.