Customers find the product to be visually appealing with a soft velvet material. The storage capacity is frequently praised, with many users finding it ideal for linens, blankets, and other household items. Assembly is generally considered easy, often involving simply attaching the legs, though some reviews mention a lack of pre-drilled holes requiring extra effort or a drill. The size is also noted as being suitable for various spaces. Color accuracy is generally positive, though some variations from online images were mentioned.