Customers find the product to be visually appealing, with many describing it as gorgeous and beautiful. The quality is frequently praised, with reviewers noting it is well-made and feels good. The product is also considered a good value, with some noting it is a steal compared to other retailers. However, opinions on the color are mixed, with some finding it true to the pictures and others noting it appears more yellow than cream. Additionally, there are concerns about shedding, with some customers experiencing significant fiber loss.