Customers find the product visually appealing, describing it as beautiful and a nice addition to their decor. However, many reviews highlight significant challenges with assembly, noting that pre-drilled holes do not align, leading to drawers and doors not closing flush. There are also concerns regarding the quality of components, with some customers experiencing issues with drawer slides and misaligned doors. Functionality is also a mixed bag, with some finding it works well for storage, while others report drawers not functioning properly.