Customers find the product easy to assemble and comfortable, with some appreciating its suitability for small spaces. However, opinions are mixed regarding its size, with some finding it too petite and others finding it perfect for their needs. The product's sturdiness is also a point of contention, with some reviews noting it as shaky or not very sturdy, while others find it well-built for the price. Value is generally seen as positive, with customers considering it a good option for light use.