Customers find the product visually appealing, with many praising its appearance and comfort. However, assembly is frequently noted as challenging, with issues such as incomplete instructions, missing parts, and incorrect screws. Opinions on value are mixed, with some finding it worthwhile despite the difficulties, while others feel the quality of the material does not match the price. The quality of the product also receives mixed feedback, with some reviewers noting it is well-made, while others express disappointment with the materials and construction.