We suggest vacuuming your rug on a regular basis to help minimize shedding and dust. For small dirty areas, you can gently hand wash them without worrying about the color fading. Please avoid using harsh chemicals or scrubbing too hard. To make shipping easier, our rugs are carefully folded and compressed during packaging. When you first unroll it, the rug may appear slightly thinner and lie less flat than expected — this is completely normal. Just give it 3 to 5 days to relax and settle, and it will gradually return to its original shape and thickness.