Customers appreciate the sofa's attractive appearanceappearance, positive sentiment, good valuevalue, positive sentiment, and well-proportioned dimensionsdimensions, positive sentiment that fit nicely in living rooms. Opinions on comfortcomfort, mixed sentiment are mixed, with many praising the cozy cushions and mattress while others note stiffness or a thin, lumpy pullout bed. Views on build qualitybuild quality, mixed sentiment are also mixed, as some note heavy-duty construction while others criticize cheap wood, exposed staples, and hollow plastic feet.