Customers find the product to be comfortable, with many appreciating its size for smaller spaces. However, opinions on comfort are mixed, with some finding it too firm or the cushions too thin. The size is frequently praised for fitting well in apartments and small rooms, though a significant number of reviewers found it smaller than expected. Assembly is generally reported as easy, but some customers experienced issues with quality, citing cheap materials and poor construction. Value is seen as good for the price by some, while others feel the quality does not justify the cost.