Customers generally find the product to be aesthetically pleasing, with many praising its appearance and noting that it looks more expensive than it is. The quality and sturdiness are also frequently highlighted as positive attributes, with some reviewers describing it as a well-built and solid piece of furniture. However, opinions on assembly are mixed, with some finding it easy and quick, while others report difficulties with unclear instructions and challenging assembly processes. There are also concerns regarding sturdiness, with some customers stating it is not sturdy enough for full drawers of files and can be wobbly. The product is considered good value for money by many.