Customers consistently praise the product for its exceptional comfort and quality, noting that it significantly enhances the feel of their rugs, making them softer and more plush. The thickness of the pad is frequently highlighted as a key positive attribute, providing a substantial cushion underfoot. Many reviewers also find the product to be a great value for its price. However, there are mixed opinions regarding the size, with some customers finding it to be slightly larger or smaller than expected, often requiring trimming.