Customers appreciate the product's functionality and appearance, noting it serves well as a door alternative for privacy and heat retention. The design, particularly the pleats, is praised for adding definition and upgrading spaces. However, opinions are mixed regarding its heat-proof capabilities and insulation, with some finding it ineffective. Additionally, customers have expressed dissatisfaction with the product's appearance after unpacking due to significant creasing, and some feel the quality is more akin to shower curtains than a durable door replacement.