Customers praise the product's beautiful appearance and high quality, noting its thickness and well-made construction. Many reviewers find it durable, with some stating it holds up well to pets and high traffic. However, there are mixed opinions regarding durability, with some experiencing fraying and dye bleeding. Color perception also varies, with some finding the ivory to be more beige than expected, and others noting the black dye bleeding into lighter areas. Shedding is a common concern, with some customers reporting significant fiber loss.