Customers appreciate the attractive appearance and natural wood look of this product. Many find it to be the perfect size for various spaces, particularly entryways and small areas. The product is generally considered easy to assemble, with many reviewers noting quick setup times. Customers also frequently praise its sturdiness and good quality. However, a common issue reported is that the pre-drilled holes for attaching the legs do not always align, often requiring customers to drill new holes. Some reviews also suggest the product may be more suited for decorative use or light seating rather than heavy use due to concerns about its sturdiness for adults.