Customers consistently praise the product's stunning appearance, with many describing it as beautiful, gorgeous, and elegant, often noting it looks even better in person. The style is frequently highlighted as a key positive, adding significant flair to living spaces. Many reviewers also find the product to be of high quality and a good value for the price, with some stating it exceeded their expectations. However, a recurring issue is that the product can arrive damaged, with cracks being a common complaint, though customer service is often noted for promptly sending replacements. Some customers also mention that the product is a fingerprint and dust magnet, requiring frequent cleaning.