Customers appreciate the product's cute and attractive appearance, good value, and sturdy build, noting that it works well for smaller spaces or children's rooms. However, opinions on quality are mixed, with some praising the well-built design while others report cheap materials and minor damage. Customers have mixed opinions about size, frequently noting that the product is much smaller and shorter than expected. Additionally, assembly is a common drawback due to confusing instructions, unlabeled parts, and the need to drill custom holes.