Customers find the product visually appealing, describing it as beautiful, stunning, and elegant, instantly elevating their space. However, there are significant concerns regarding its sturdiness and stability, with many reviews noting that the product is wobbly and unstable, even after precise assembly. The material is also a point of contention, with some customers disappointed by its perceived cheapness, fakeness, or tendency to crack. Assembly is also mentioned as being difficult due to poor drill hole quality and vague instructions.