Customers report that the product is very soft underfoot, with some noting that their pets enjoy lying on it. However, there are significant negative comments regarding the color and appearance, with many reviews stating that the color is only on the surface and wears off easily, revealing white fibers. This leads to a poor quality appearance, with white streaks visible when the rug is walked on or vacuumed. The overall quality and design execution are also criticized due to this surface-level coloring.
