Customers find the product visually appealing, noting it looks like the online photos and is a beautiful addition to their space. The size is considered good for certain styles and spaces, with some appreciating its smaller dimensions and lower price point compared to other retailers. However, opinions on size are mixed, with some wishing it were larger or finding it shorter than anticipated. The product's weight is a point of concern, with some reviewers describing it as lightweight and not sturdy, and others feeling it is lightweight and cheap. Customers also express negative sentiment regarding the material, describing it as hollow and cheap, leading to a loud, reverberating noise when items are placed on it. Despite these drawbacks, the product is considered a good value by some, especially given its price.