At a Glance

Commercial Warranty

No

Product Warranty

Yes

Full or Limited Warranty

Limited

Warranty Length

1 Year

Warranty Details

damage resulting from the improper assembly of the product (this would include failure to use gorilla glue on wood joints as specified in the instructions or using hardware not included or pre-approved by Chic Teak), damage of a product or injuries resulting from unauthorized modification of the product, damage resulting from improper maintenance, negligence, misuse, or abuse (this includes mold and mildew growth on outdoor teak as well as damage caused by pests or insects), the theft or loss of the product, damage caused by weather or natural disaster. All of our furniture is handmade, and many items are unique, so some variations in design and symmetry are normal and are not considered defects. Wood is a living material so natural imperfections and variations are to be expected and are not considered defects. Small natural cracks in wood furniture, called "checking," are a normal part of the weathering process and are not considered defects. These typically occur on the end grains such as legs, armrests, and the ends of frame pieces. These do not affect the overall integrity of the piece. When our live edge furniture is kiln-dried, there are cracks that form in the wood which are then filled and blended by our supplier. Our live edge furniture may also include natural holes, knots, and variations in grain or color/tone. These add to the rustic charm and handmade nature of the furniture and are not considered defects. Our rustic, recycled wood and live edge furniture may include patches and/or grafted in pieces of wood or fill areas where imperfections are blended or repaired. These are not considered defects. Our outdoor teak furniture comes finely sanded with no other finishes applied (as we transition away from waxed furniture). Many of the photos on our website depict teak furniture that is waxed and therefore your furniture may look lighter and more muted in tone/color—this is not a defect. Teak and other woods exposed to the elements will naturally weather over time, turning a silvery-gray and exhibiting small cracks called “checking.” After a rain shower, it may also look like there are some "dry" spots or watermarks left. These are not defects. Teak wood is susceptible to mold and mildew growth if not properly cleaned and maintained and these are not considered defects. Some of our furniture states it can be used indoors or outdoors in a covered area. A covered area would be a location where the furniture stays completely covered and dry from all-weather elements, such as in a sunroom. Placing the furniture under a tarp, furniture cover, or where indirect exposure to the elements is possible is not sufficient protection and will damage this furniture—this damage would not be covered under warranty., This limited warranty applies to the physical goods, and only physical goods, manufactured by Chic Teak. The limited warranty covers defects in material or workmanship under normal use during the warranty period. Chic Teak will either repair or replace the product, at our discretion, using new or refurbished replacement parts. The Limited Warranty does not cover any problem that is caused by: conditions, malfunctions, or damage not resulting from defects in material or workmanship