Customers praise the product's beautiful appearance, comfort, and ease of assembly. Many reviewers highlight the good quality and sturdiness of the stools, noting they are well-made and solid. The adjustable height feature is also appreciated. However, some customers have experienced issues with the material, with one reviewer reporting a seam tearing open and another noting leather disintegration after a short period of use. There are also mixed opinions regarding sturdiness, with one customer finding them less sturdy than four-legged stools and experiencing issues with the adjustment mechanism and squeaking.