Customers appreciate the attractive appearance of this product, with many describing it as beautiful and fitting well into their rooms. However, there are recurring concerns regarding the quality of components, specifically that the drawers do not glide smoothly and the overall construction feels thin and fragile. Some reviews also mention issues with the raffia losing color. The color of the product is generally well-received, with one reviewer noting it provides a nice beachy vibe and another finding it to be a nice neutral shade.