Customers find this product easy to assemble, with clear instructions and well-labeled parts, often taking around 1.5 hours to put together. The appearance is frequently praised, with reviewers noting it looks nicer than metal crates and blends well with home decor. The size is considered appropriate for medium to large dogs, offering ample room. The quality and sturdiness of the product are also highlighted positively, with many customers describing it as a high-quality and sturdy item.