Customers find the product to be a good size for small spaces, with some noting it is well-made and of nice quality. However, opinions are mixed regarding assembly, with some finding it easy and others experiencing difficulties with misaligned holes and ill-fitting parts. Comfort is also a point of contention, with some finding it too firm or stiff, while others appreciate its firmness for posture support. Value is similarly debated, with some considering it a good deal and others feeling it is not worth the price.