Customers highly praise the product's beautiful appearance and excellent quality, noting its sturdy construction and well-made design. The generous size is frequently highlighted as a key feature, fitting perfectly on large tables and ottomans. Reviewers find the tray very useful for various decorative and organizational purposes. While generally considered a good value, some customers mention it is a bit pricey. There are mixed opinions regarding the tray's underside, with some noting it can be rough and potentially scratch surfaces, while others appreciate its flat base.