Customers praise the product's beautiful appearance and sturdy construction. Many reviewers find the quality to be high, noting that the wood is solid and the frame does not squeak. However, assembly is frequently described as difficult, often requiring multiple people and sometimes involving issues with misaligned parts. Opinions on the color are mixed, with some finding it slightly different than pictured, while others are pleased with it. Some customers also reported noise issues, though these could be mitigated with padding.