Customers appreciate the product's functionality, noting its utilitarian design and the convenience of side clips to secure trash bags. The size is frequently praised, fitting well in various spaces like bathrooms, under cabinets, and living rooms. The appearance is also a positive point, with reviewers enjoying its nice look and high-end sheen. However, opinions on durability are mixed, with some finding it flimsy and prone to breaking, while others acknowledge its functional use despite minor issues.
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