Customers find the product visually appealing, with many praising its appearance and the quality of the wood material. However, assembly is frequently cited as a significant challenge, with numerous reviews detailing difficulties with misaligned holes, unclear instructions, and the time-consuming nature of the process. There are also concerns regarding the overall quality and durability of the materials, with some customers experiencing issues like splitting wood and flimsy drawer bottoms. The value for money is questioned due to the high price point combined with the assembly difficulties and perceived material quality.