Customers find the product easy to assemble, with many noting that it requires minimal effort, often just screwing on the legs. The storage capacity is frequently praised, with reviewers highlighting its usefulness for blankets and other items. The comfort of the cushion is also a positive point, making it suitable for use as a footrest or extra seating. Customers generally appreciate the sturdiness and well-made construction of the ottoman. The color is often mentioned as matching well with existing furniture, with specific positive comments on neutral blue and grey options.