Customers appreciate the pleasant and not overpowering scent of this product, with many describing it as a great aroma. The appearance is also frequently praised, with reviewers noting its attractive look and how well it complements decor. The product generally performs well, burning evenly and nicely. However, some customers have experienced issues with performance, noting that the product did not burn well or tunneled. Opinions on the smell are mixed, with some finding it wonderful and others reporting a bad or unpleasant odor. The color is generally well-received, with customers stating it is as expected and perfect.