Customers appreciate the product's appearance, with many describing it as beautiful and a great showpiece. The size is also frequently mentioned positively, with customers noting it is large and impressive. However, opinions on the appearance are mixed, as some customers felt it was misleadingly depicted as 3D and metallic, when it is actually flat and made of plastic or tin print. The material is a point of contention, with disappointment expressed that it is not real glass. Customers also have negative feedback regarding the value, feeling the product is not worth the price due to its appearance and material. The design is generally liked, though some found the hands to be flimsy.