Customers praise the product's beautiful appearance and lovely colors, noting its luxurious look and feel. The machine washable feature is also highlighted as a significant benefit. However, opinions are mixed regarding the product's thickness, with some finding it thinner than expected and recommending a pad for added cushioning and to prevent slipping. There are also some negative comments about the texture, with one review describing it as shiny and metallic, and another noting it is too thick to be machine washable.