Customers praise the product's attractive appearance and vibrant colors, noting they are true to online images. The quality is frequently highlighted, with many reviewers stating the material is good and the rug holds up well, even in high-traffic areas or after two years of use. However, some customers have expressed concerns about the material, with a few experiencing issues like mold buildup, pulled threads, or fibers coming up after rain. There are also mixed opinions on durability, with some finding it wears like iron while others had to discard it within months.