Customers generally find the product to be attractive and a good value for the price, with many praising its appearance and solid wood construction. However, opinions are mixed regarding the quality, with some reviewers noting it as high-quality and sturdy, while others describe it as cheap and flimsy. A significant number of customers found the assembly process to be difficult, time-consuming, and frustrating due to numerous small parts and unclear instructions. The functionality of the drawers is also a point of contention, with many experiencing issues with them not sliding smoothly or opening fully, often attributing this to the wood-on-wood drawer slides.